Customer reviews of CW Trade Centre Ltd

By Stephanie M on 02 June 2018 | Purchase not verified

Went to view a vehicle and it wasn't even legal to drive. Driver's seat bolted to the floor so couldn't be adjusted, front passenger seat wasn't even connected on one side so in the event of a crash the passenger could be seriously injured or even killed. Aside from this they wanted £1500 for a car that looked like it had been picked at from the inside and was missing trims and buttons throughout and the CD player looked like it had been jammed in with a hammer. Told me it was MOT'd. There's not a chance it would pass a legitimate MOT test. Makes me wonder what condition other cars they are selling are in.

Reply from CW Trade Centre Ltd on 09/06/18

Thank you Stephanie for your review. Please except my sincere apologies. Your concern that the seats were faulty on a car, we always fix any problems before the customer takes the car. In this case you left the vehicle because of the seats, these would have been fixed before you took it. Most 3 doors cars have problem with seats for some reason or another due to wear and tear, you have to understand it's a used car over 13 years old. The mot tester i believe do not test seat's, however they do check the belts. THE SEAT'S HAVE NOW BEEN FIXED. About the aftermarket stereo, you have to understand it's not the original stereo for this car and the way the dash is designed you can never fit these stereo's flush to dash. Always keep in mind when purchasing a second hand vehicle that it has been used and it will never look or feel like a brand new car. You will see sign's of wear n tear, for example worn buttons, ripped seats and scratches. We thank you again and we will improve our service..

By Samera M on 14 May 2018 | Purchase not verified

Had a few problems with my purchase but the issue was resolved within a week and I am very happy with the end result. The staff help customers out and listen to their concerns.

Reply from CW Trade Centre Ltd on 15/05/18

Thank you Samera for your valued review. we are glad to help you out.

By Mark C on 26 February 2018 | Purchase not verified

Brought a ford c max from this place and I am having to go through trading standards to get my car fix they are really terrible would not recommend them to anyone

Reply from CW Trade Centre Ltd on 08/04/18

Hi Mark, we are sorry you had a bad experience, however we checked our records invoices for all Fords sold, we could not find the invoice for your purchase in your name. We think you might have got us mixed up with another dealership. Please re check which garage you purchased the vehicle from and contact them. Thank you

By Richard M on 05 January 2018 | Purchase not verified

I has on dashboard chcek control so i start panick . But after while dealer contact me pick up the car and bring to the garage for chceck what is with car . Finali was old fault control . So comunication with dealership is fast and positive . They allreadi did MOT and paperwork . Positive reviev .

Reply from CW Trade Centre Ltd on 19/01/18

Thank you Richard for your valued review. We are glad everything is fine with your purchase of Audi.

By Lee H on 05 January 2018 | Purchase not verified

Was abit iffy at 1st as i had been messed about previously by a completely different garage... the guys at CW are very genuine people, and i couldnt be happier with my purchase. They supplied me warranty which i didnt need as my vehicle drives perfect. Thanks guys.

By John R on 01 December 2017 | Purchase not verified

The Dealership is situated about ten mins from the Walsall Manor hospital . There is a good selection of vehicles available all at reasonable prices , unlike some other places the guys at are very honest about the cars they have for sale so you will get what you pay for but at least they will point out any issues before you part with your cash , All of the previous MOT’s and other available documents were made available to me for a number of cars I was interested in and there was never any pressure to pick one over another . The guys were more than helpful and very friendly and there was no problem in getting a test drive , you even have the option to purchase an extended warranty to give you that extra piece of mind ,.All in all a very good very honest and reasonable priced trader of second hand motors in the Walsall area with excellent customer service , would definitely use again.

Reply from CW Trade Centre Ltd on 03/12/17

Thank you John for your valued review.

By Simon K on 26 October 2017 | Purchase not verified

Great customer service, bought a van for my son, the sales team where very friendly and very helpful. Got the van delivered to my son's address within a few days of purchase, they had van serviced and checked out before delivery. Would recommend this dealer to anyone looking for a car or van. Not many honest dealers about. Honest & trustworthy......

Reply from CW Trade Centre Ltd on 31/10/17

Thank you Simon for your kind review. Our priority is ''happy Customer'' with a reliable car.

By Steve E on 08 October 2017 | Purchase not verified

Bought a lovely little car great customer service would recommend this garage to anybody looking for a small car well done

Reply from CW Trade Centre Ltd on 08/10/17

Thank you Steve for your review.