Customer reviews of CW Trade Centre Ltd

By jan S on 17 November 2019 | Verified purchase

Customer service was outstanding. Unfortunately the car had unforeseen faults and despite repairs being done promptly and without fuss on 2 occasions this reoccured a third time. At this point a full refund was given with no quibble. Each person I dealt with (3 altogether) was pleasant, helpful and extremely apologetic about the fault. Perhaps just review the garage you send repairs to as this should not have reoccured so many times?

By sophia M on 17 November 2019 | Verified purchase

Honestly one of the quickest and smoothest experiences I have ever had when buying a car. Great value motors with optional warranty for additional peace of mind. Great job!

By nigel S on 31 October 2019 | Verified purchase

best trader i have come across in a long time no pressure selling good parking nice chap to deal with will buy again

Reply from CW Trade Centre Ltd on 01/11/19

Thank Nigel for your valued review. Glad you are happy with our service.

By richard H on 28 October 2019 | Verified purchase

Fabulous service! Friendly and helpful. So far so good with the car.

Reply from CW Trade Centre Ltd on 28/10/19

Thank you Richard for your valued review. we are glad you are happy with our service and the car.

By wendy W on 08 October 2019 | Verified purchase

Tell lies to push the sale through, wouldn't use ever again.

Reply from CW Trade Centre Ltd on 11/10/19

Dear Customer, we are sorry to know that you were not happy with the service received, you bought this vehicle in April this year and this is the first time we heard anything from you through a review, if you had any sort of problem right after the sale then you should've contacted us atleast. 6 months after the sale if something went wrong then that depends on the useage & whether the vehicle has been serviced on time or not? Once again we appologise for any inconvenience caused to you, but I can assure you that WE DO NOT TRY TO PUSH SALES THROUGH, we always leave the customer with the vehicle for as long as they wish to and remain in our office with a request to contact us if they have any questions in regards to the vehicle.

By Oliver F on 06 October 2019 | Verified purchase

Took a risk taking a 2 hour drive to this place for what looked like a great deal and glad I did - garage might look a bit backstreet but top notch - great customer service and good cars. Even chucked on a free 3 month warranty, including a turbo warranty for piece of mind. Happy customer

Reply from CW Trade Centre Ltd on 08/10/19

Thank you Oliver for leaving a review, we have a lot of customers who come from afar and some don't even come in person, they pay for car and have it delivered. Thank again for your valued review...

By RYAN ROBERT S on 01 October 2019 | Verified purchase

Contacted the team at CW in regards to a Renault Clio. As we made our way to view the vehicle, we hit a standstill portion on the M5 and was unable to view. After my previous car dying (R.I.P) on me I needed something quickly and right for my work. The guys got the car delivered to me same day with a swift and professional experience. So far I've only had the car for 24 hours, but everything Is as described and pictured and the car is running very smooth. Very happy all round

Reply from CW Trade Centre Ltd on 07/10/19

Thankn you Ryan for your valued review, we are pleased to know that you found our service satifactory & are happy with the vehicle, we do consider the emergency or urgency one can get in to hence we made the extra effort of opening up till late 8pm (not a normal practice) and arranged for a delivery truck within an hour of receiving funds. Once again Thank you for your kind Review.

By Emma H on 15 September 2019 | Verified purchase

The gentleman at CW Trade Centre Ltd were very helpful and made purchasing the car very easy. However there were a few problems with the car which sorted have been sorted before the car was sold to me. I did take the car back to the dealership as i have three months warranty and they did sort out the problems to a certain degree, but it was a big inconvenience as i was left without my car for a couple of days. Although the service was good, they really need to check their cars are in good condition before selling them on.

Reply from CW Trade Centre Ltd on 16/09/19

Dear Customer , thank you for the review, and sorry for any inconvenience caused. The vehicle had few wheel arch cover clips missing which we did try to get as they are the main dealer part & those clips were out of stock at the time, we only managed to get hold of them from a different Nissan dealer upon your request. Once again we appoligies for any inconvenience caused.

By gary T on 11 September 2019 | Verified purchase

Efficient and honest. Deal done and delivered 67 miles to the door same day.

Reply from CW Trade Centre Ltd on 12/09/19

Thank you Gary for taking time to leave us a review. We always provide the best service we can, once car is paid for fully we don't waste time delivering it. Some customers don't have the time to come and view car, they just pay and get it delivered. Thank you again

By SIMON R on 16 August 2019 | Verified purchase

You generally get a feel of a place pretty quickly. As soon as we arrived, I knew we'd made the right choice. We were greeted with a friendly smile and the car was parked up outside ready for a test drive. Forget high pressure sales … their stock is well selected and sensibly priced. The cars sell themselves! There isn't much room for negotiation as the prices are so good, but they did me a great deal and put a full MOT on it. I couldn't be happier. Their attitude is good old fashioned customer service. They want you to drive away in a mechanically sound and reliable car. Don't expect gleaming examples. The cars are sold honestly warts and all, so expect a few scratches and signs of wear - they're not new cars after all, but they will have been well maintained. If you need a reliable car on a budget, I'd recommend them highly. You're getting old fashioned dealer service at not far off private sale prices. Check out the website. Oh …. they make a great cup of tea too!

Reply from CW Trade Centre Ltd on 16/08/19

Dear Customer, Thank you so much for taking time out to give us such a valued review. We are as always glad that we have made another customer HAPPY by providing them with a decent car at a decent price with a service they prefer. Our service is based on one thing only ''NO COMPROMISE ON CUSTOMER & THEIR FAMILY'S SAFETY''.